Knowledge

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Overview

Feature Overview Knowledge Network is MuleRun’s knowledge ecosystem, providing unified management of all reusable knowledge assets on the platform—including Skills and Knowledge. It serves as the core intelligence layer powering Super Agent: when a user submits a task, the system automatically retrieves the most relevant knowledge units from Knowledge Network and injects them into Super Agent to assist task completion—with no manual selection or configuration required throughout the process. Users can also actively search for and use specific Knowledge, or save their own task experiences as Knowledge for future reuse. Core Capabilities:

• Automatic Matching — Users don’t need to know which Skills are available; the system automatically matches and injects the best knowledge based on task semantics. (Not currently supported in the Enterprise version.)
• Active Search — Users can search for and use specific Knowledge through conversation or the Knowledge page.
• Experience Accumulation — Users can save experience accumulated from tasks as personal Knowledge, enabling one-click reuse in similar future scenarios.

Knowledge Sources:

• Individual / Team versions — Open-source Certified (high-quality Skills tested and certified by the MuleRun platform) + User-Shared (high-quality Knowledge shared by MuleRun users).
• Enterprise version — Only Knowledge shared within the company’s internal Group dimension.

Enterprise Version Note: The Enterprise version of Knowledge Network only contains Knowledge shared within the company’s internal Group dimension. It does not include third-party open-source Skills or public Knowledge, and under this premise, the automatic matching feature is not provided either.

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Target Users

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Use Cases

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Scenario A: Actively Search for and Use Knowledge

When to use: You already know you need a specific Skill or Knowledge. How to access:  

• Via conversation — Ask directly in the Super Agent chat interface, e.g., “Help me find a Skill for competitor analysis”; the system will recommend matching Knowledge.
• Via Knowledge page search — Go to the Knowledge page and use the search and filter features to find the target Knowledge.
• One-click use — Once you find the target Knowledge, click the Use button to use it directly in MuleRun.

Enterprise difference: Enterprise users can only see Knowledge shared within the company’s internal Group on the Knowledge page—third-party open-source Skills and public Knowledge are not displayed.

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Scenario B: Automatic Knowledge Matching in Daily Conversation

When to use: You’re working on a task and want the system to handle knowledge selection automatically. How it works across common workflows:

• Competitor Analysis — When submitting an analysis task, the system automatically matches relevant Skills, guiding Agent to scrape and analyze competitor data.
• Report Generation — The system automatically retrieves Knowledge to provide Agent with multi-step report generation workflow guidance.
• Data Analysis — Agent automatically calls data-related Skills, obtaining professional API data to assist analysis.
• Content Creation — Based on task type, automatically matches video/image generation Skills, providing creation tools and process guidance.
• Research & Investigation — Automatically combines multiple Skills for multi-source information gathering.

Enterprise difference: The Enterprise version does not support automatic matching (Skill Finder). Users need to access Knowledge via Scenario A (active search) or Scenario C (personal Knowledge).

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Scenario C: Save Personal Knowledge for Reuse

When to use: You’ve accumulated valuable experience or workflows in a task and want to reuse them later. How to save:  

1. On a completed Task page, click the Save to Knowledge button in the upper-right corner.
2. The saved Knowledge will appear under the My Knowledge tab on the Knowledge page.
3. When encountering similar scenarios in the future, find it in My Knowledge and use it with one click.

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Quick Start

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Scenario 1: View and Use Knowledge on the Knowledge Page

1. Open MuleRun and click into the Knowledge page.
2. Browse the recommended Knowledge list, or use the search box to enter keywords (e.g., “competitor analysis”) to find Knowledge.
3. Click on a Knowledge card of interest to view details (feature description, use cases, etc.).
4. Click the Use button—the system will redirect to MuleRun and automatically apply that Knowledge to assist your task.

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Scenario 2: Experience Automatic Knowledge Matching in Conversation

1. Enter the Super Agent chat interface and confirm that the Use Skills toggle in the input bar toolbar is enabled.
2. Enter a specific task, e.g., “Help me analyze the pricing differences between Notion and Coda.”
3. Once Super Agent starts execution, you’ll see a Skill Search Block showing the system matching relevant knowledge.
4. After task completion, check the Skill usage attribution information at the bottom of the result to learn which knowledge resources were used.

Enterprise users: This scenario is currently not applicable to the Enterprise version.

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Scenario 3: Save Task Experience as Personal Knowledge  

1. After completing a task, click Save to Knowledge in the upper-right corner of the Task page.
2. Edit the title and description of the Knowledge, then confirm to save.
3. Go to the Knowledge page and switch to the My Knowledge tab to see the newly saved Knowledge.
4. The next time you encounter a similar task, click to use it directly.

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Detailed Guide

1. Browse and Discover Knowledge Steps to find what you need:   1. From the MuleRun main interface, click the Knowledge page entry.   2. Use search and filter features to narrow down the list:     - Search box — Supports keyword search (e.g., “report generation,” “data analysis”).     - Filter — Supports filtering by source type.   3. Click any Knowledge card to view details, including feature description and use cases.   4. Click the Use button to use that Knowledge directly in MuleRun. Knowledge Source Tags:     - Verified (Individual / Team) — From the open-source community, high-quality Skills tested and certified by the MuleRun platform.   - Community (Individual / Team) — High-quality Knowledge shared by MuleRun users.   - Group (Enterprise) — Knowledge shared within the company’s internal Group dimension. 2. Save Personal Knowledge Three-step save flow:     1. Open the editor — After completing a task, click Save to Knowledge in the upper-right corner of the Task page.   2. Edit details — Adjust the auto-generated title and content as needed.   3. Confirm to save — The Knowledge is now stored in your personal knowledge base. All saved Knowledge is managed under the My Knowledge tab on the Knowledge page. 3. Manage Personal Knowledge   Editable fields and their effect: Edits take effect immediately, but only apply to future task matches—they don’t retroactively change tasks that have already run.

• Knowledge name and description — Updated info is used in the next task matching.
• Knowledge content — Updated content is used the next time this Knowledge is matched.
• Knowledge enable/disable status — Once disabled, the Knowledge will no longer be automatically matched.

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Plans, Quotas, and Limits

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FAQs

Q: How does Knowledge Network’s knowledge matching work? Do I need to manually select Skills? A: No. When you submit a task in Super Agent, the system automatically retrieves the most relevant knowledge units from Knowledge Network and injects them into Agent to assist task completion. The entire process is transparent to the user with no manual operation required. You can also use the Use Skills toggle to control whether automatic matching is enabled. Note: The Enterprise version does not currently support automatic matching. Q: How do I find a specific Skill or Knowledge? A: There are two methods: (1) Ask directly in the Super Agent chat interface, e.g., “Help me find a Skill for competitor analysis”; (2) Go to the Knowledge page and use the search and filter features. Once found, click Use to use it directly. Q: How do I save my own Knowledge? A: After completing a task, click the Save to Knowledge button in the upper-right corner of the Task page, edit the title and content, then save. The saved Knowledge will appear under the My Knowledge tab on the Knowledge page and can be used with one click when encountering similar scenarios in the future. Q: Where does the Knowledge in Knowledge Network come from? A: The Individual and Team versions have two sources: (1) High-quality Skills from the open-source community that are listed after being tested and certified by the MuleRun platform (tagged as Verified); (2) High-quality Knowledge shared by MuleRun users (tagged as Community). The Enterprise version only contains Knowledge shared within the company’s internal Group dimension. Q: What’s the difference between the Enterprise version and the Individual / Team version? A: The Enterprise version has two main differences: (1) Knowledge sources are limited to Knowledge shared within the company’s internal Group, without third-party open-source Skills or public Knowledge; (2) The Automatic Matching (Skill Finder) feature is not yet supported, so users need to actively search via the Knowledge page or use their saved personal Knowledge. Q: Why didn’t the system match suitable Knowledge for my task? A: Possible reasons include: (1) The task description is too vague—try describing your requirements more specifically; (2) Knowledge Network has not yet included knowledge in that domain. Q: What’s the difference in Knowledge usage between free and paid users? A: Currently there is no difference.