# customer-email-response

> Drafts responses to customer support emails. Use when the user provides a customer email and wants a professional response drafted.

- Author: mjunaidca
- Repository: panaversity/claude-code-exercises
- Version: 20260208191400
- Stars: 0
- Forks: 0
- Last Updated: 2026-02-08
- Source: https://github.com/panaversity/claude-code-exercises
- Web: https://mule.run/skillshub/@@panaversity/claude-code-exercises~customer-email-response:20260208191400

---

---
name: customer-email-response
description: Drafts responses to customer support emails. Use when the user provides a customer email and wants a professional response drafted.
---

# Customer Email Response Skill (v1)

## Process
1. Read the customer's email
2. Identify the issue type
3. Draft a response

## Rules
- Be professional and helpful
- Address the customer's concern
- Offer a solution or next steps
- Keep responses concise