--- name: featurebase description: Featurebase API for customer feedback, feature requests, changelogs, and support. Use for managing user feedback, tracking feature votes, responding to support requests, or publishing changelog updates. --- # Featurebase Customer feedback platform API for feature requests, support, and changelogs. ## Setup Get your API key from Featurebase: 1. Go to Settings → API 2. Copy your API key Store in `~\/.clawdbot\/clawdbot.json`: ```json { "skills": { "entries": { "featurebase": { "apiKey": "YOUR_API_KEY", "orgSubdomain": "whisperit" } } } } ``` Or set env: `FEATUREBASE_API_KEY=xxx` and `FEATUREBASE_ORG=whisperit` ## Quick Reference ### Posts (Feature Requests & Feedback) ```bash {baseDir}\/scripts\/featurebase.sh posts list # List all posts {baseDir}\/scripts\/featurebase.sh posts list --status open # Filter by status {baseDir}\/scripts\/featurebase.sh posts list --board feedback # Filter by board {baseDir}\/scripts\/featurebase.sh posts show # Get post details {baseDir}\/scripts\/featurebase.sh posts create --title "Title" --content "Description" --board feedback {baseDir}\/scripts\/featurebase.sh posts update --status "in-progress" {baseDir}\/scripts\/featurebase.sh posts comment --content "Reply text" ``` ### Support \/ Help Desk ```bash {baseDir}\/scripts\/featurebase.sh support list # List support tickets {baseDir}\/scripts\/featurebase.sh support list --status open # Open tickets only {baseDir}\/scripts\/featurebase.sh support show # Ticket details {baseDir}\/scripts\/featurebase.sh support reply --content "Response" {baseDir}\/scripts\/featurebase.sh support close # Close ticket ``` ### Changelog ```bash {baseDir}\/scripts\/featurebase.sh changelog list # List entries {baseDir}\/scripts\/featurebase.sh changelog create --title "v2.0" --content "Release notes..." {baseDir}\/scripts\/featurebase.sh changelog publish # Publish draft ``` ### Users ```bash {baseDir}\/scripts\/featurebase.sh users list # List users {baseDir}\/scripts\/featurebase.sh users search "email@example.com" {baseDir}\/scripts\/featurebase.sh users show # User details + activity ``` ### Boards ```bash {baseDir}\/scripts\/featurebase.sh boards list # List all boards ``` ## Post Statuses - `open` - New\/open for voting - `under-review` - Being reviewed - `planned` - Scheduled for development - `in-progress` - Currently being worked on - `complete` - Done - `closed` - Won't do \/ closed ## Common Workflows ### Respond to Top Feature Request ```bash # Find top-voted open requests {baseDir}\/scripts\/featurebase.sh posts list --status open --sort votes # Add a status update {baseDir}\/scripts\/featurebase.sh posts update --status planned {baseDir}\/scripts\/featurebase.sh posts comment --content "We're planning this for Q1!" ``` ### Handle Support Queue ```bash # List open tickets {baseDir}\/scripts\/featurebase.sh support list --status open # Reply to a ticket {baseDir}\/scripts\/featurebase.sh support reply --content "Thanks for reaching out..." # Close resolved tickets {baseDir}\/scripts\/featurebase.sh support close ``` ## Notes - API Base: `https:\/\/do.featurebase.app\/v2` - Auth: Bearer token via `Authorization` header - Org subdomain: Your Featurebase subdomain (e.g., `whisperit.featurebase.app`) - Rate limits: Refer to Featurebase docs for current limits - Always confirm before modifying or closing tickets